HMS Achieves ISO 9001:2015 Certification

October 25, 2018 HMS Newsroom

PRI Registrar recognizes HMS for its commitment to quality and continual improvement

IRVING, Texas, Oct. 25, 2018 (PRWEB) – HMS (NASDAQ: HMSY) has achieved certification to the ISO 9001:2015 Quality Management System from the Performance Review Institute (PRI) Registrar. This certification recognizes HMS’ ongoing commitment to quality by satisfying customer requirements and industry specifications.

“The ISO 9001:2015 certification is critical in providing our customers with the confidence that HMS offers the highest quality products and services that consistently meet or exceed their expectations,” said Bill Lucia, chairman and CEO for HMS.

Specifically, the International Organization for Standardization (ISO) 9001:2015 is a global standard that sets out the requirements for a quality management system. Achieving and maintaining this certification helps drive efficiency, repeatability and value by aligning a company’s business processes with customer requirements.

“Quality is the foundation of our company and is embedded in all our products and services. Our goal is to do things right the first time, every time,” said Gil Marques, senior vice president of Enterprise Operations for HMS.  “Our customers benefit from our unwavering commitment to designing and deploying robust, repeatable processes, while constantly looking for opportunities to apply our best-in-class continuous improvement methodologies.”

Other ISO standards look at many types of management systems – such as environmental or occupational health and safety management. However, ISO 9001 is based on the idea of operational excellence. It requires an organization to define objectives and requirements, organize and document processes, and drive a culture of continuous improvement.

“HMS has demonstrated its commitment to world-class quality management by implementing and becoming certified to the ISO 9001 standard. They have joined an elite number of organizations worldwide who have achieved certification to this globally recognized quality standard,” said Randy Daugharthy, director of the Registrar Program at the PRI Registrar. “We are proud to partner with HMS in this accomplishment and look forward to continued support of their objective of quality excellence.”

To learn more about HMS’ journey to ISO 9001:2015 certification, please watch our video at


About HMS
HMS advances the healthcare system by helping payers reduce costs and improve health outcomes. Through our industry-leading technology, analytics and engagement solutions, we save billions of dollars annually while helping health plan members lead healthier lives. HMS provides a broad range of coordination of benefits, payment integrity, care management and member engagement solutions that help move the healthcare system forward. Visit us at or follow us on Twitter at @HMSHealthcare.


About PRI Registrar

Since 1995, Performance Review Institute Registrar, a management systems registrar, has helped a multitude of organizations achieve and realize their true potential through the development of management systems and quality systems certification. As an affiliate of SAE International, PRI Registrar is a not-for-profit organization, uniquely motivated with a mission and commitment to raise the bar in any industry it serves. To learn more information, visit or contact PRI Registrar at today.

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